A successful business culture is not created by the CEO or HR department but by one manager at a time. A nationwide statistical study by the Jackson Organization, unveiled here for the first time, reveals that managers rated as "very effective" at recognition by their employees were also recognized as communicators, team-builders, and goal setters. Bottom line: the most successful business leaders use carrots, not sticks. The Carrot Principle illustrates how ordinary organizations can make themselves extraordinary. Based on case studies from some of the world's most successful companies, such as DHL, Avis, and Pepsi, Adrian Gostick and Chester Elton demonstrate how praise and recognition lead to improved employee commitment and bottom line results. Filled with practical how-tos and real-life examples of the carrot principle in action, this modern day classic shows managers how they can make themselves not just better liked, but more effective.
The Carrot Principle: How the Best Managers Use Recognition to Engage
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Author Description
Chester Elton is co-author of the best-selling "Managing with Carrots," nominated as the SHRM Book of the Year. He is also co-author of "The 24-Carrot Manager" and "A Carrot a Day." As a motivation expert, Chester has been interviewed by the Wall Street Journal, The New York Times, The Washington Post, Fast Company and has been a guest on CNN, Bloomberg Television and on National Public Radio. A sought-after speaker and recognition consultant, Chester is vice president of performance recognition with the O.C. Tanner Recognition Company. He has been a featured speaker at the Society for Human Resource Management annual conference, HR Southwest, Incentive Magazine Forums, New York City Premium and Incentive Show, and Chicago Motivation Show. He serves as a recognition consultant to Fortune 100 firms such as Johnson & Johnson, AOL/Time Warner, Avis and KPMG