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The Art of Conscious Conversations : Transforming How We Talk, Listen, and Interact

The Art of Conscious Conversations : Transforming How We Talk, Listen, and Interact

Author: Chuck Wisner
Publisher: Berrett-Koehler Publishers
Publication Date: 25 Oct 2022
ISBN-13: 9781523003266
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Description


Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.
We live in conversations like fish live in water--we're in them all the time, so we don't think about them much. As a result, we often find ourselves stuck in cyclical patterns of unproductive behaviors. We listen half-heartedly, react emotionally, and respond habitually, like we're on autopilot.
This book is a practical guide for thoughtfully reflecting on conversations so we can avoid the common pitfalls that cause our relationships and work to go sideways. Chuck Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each:
Storytelling--Investigate the stories we tell ourselves about ourselves and othersCollaborative--Explore the way our stories and other people's stories interactCreative--See new possibilities and discover unforeseen solutionsCommitment--Make promises we know we can keep
These conversations unfold sequentially: our awareness of our and others' stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements.
Our conversations--at home, at work, or in public--can be sources of pleasure and stepping-stones toward success, or they can cause pain and lead to failure. Wisner shows how we can form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor.


Table of Contents


Contents
Introduction: Waking Up in Conversations
Part I: Storytelling Conversations: Your Stories Are Not the Truth
1. The Birth of Stories
2. Emotions, Facts, and Stories
3. Opinions and Private Conversations
4. Processing Opinions and Private Conversations
Part II: Collaborative Conversations: Seek to Understand and Absorb Other Perspectives
5. In Conversation with Others
6. Private Conversations
7. Open Advocacy and Inquiry
Part III: Creative Conversations: Trust Your Intuition
8. From Resignation to Wonder
9. Intuition and Presence
10. Co-creative Conversations
Part IV: Commitment Conversations: Don’t Make Promises You Can’t Keep
11. The Conversational Bypass
12. Requests, Offers, and Promises
13. Recovery Conversations
Conclusion: A Lifelong Journey


Author Description


Chuck Wiser is president of Wisner Consulting. His client list includes companies such as Google, Rivian, Apple, Tesla, Harvard Business School, Ford, and Chrysler. Wisner was a senior affiliated mediator with the Harvard Mediation Program and was among the first to be certified through the Mastering the Art of Professional Coaching program at the Newfield Institute. He was also a specialist in organizational learning and leadership as an affiliate with MIT's Center for Organizational Learning.






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