Both highly informative and entertaining, "Multicultural Manners" gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.
Multicultural Manners - Essential Rules of Etiquette for the 21st Century
Description
Table of Contents
Acknowledgments. Introduction. 1. The New Rules of Communication. Body Language. Child-Rearing Practices. Classroom Behavior. Clothing and Jewelry. Colors. Foodways. Gifts. Health Practices. Holidays. Luck and Supernatural Forces. Male/Female Relations and Gender Issues. Miscellany. Prejudice. Time. Verbal Expressions. 2. Clearing Cultural Confusions. A Quick Reference Guide. Map. Africans. Asians. South Asians. Southeast Asians. The Balkans. Independent Members of the Former USSR. Middle Easterners. Bibliography. Index.
Author Description
NORINE DRESSER is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning "Multicultural Manners" column for the Los Angeles Times. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.